Fraktpolicy

We appreciate your business and trust! To guarantee a seamless shopping journey, please take a moment to read through our policies regarding order fulfillment, delivery, and associated costs.

Warehouse Location & Handling Time

  • To maintain the highest quality standards, every order is dispatched directly from our United States-based facility.

  • Handling typically takes just 1 to 2 business days (please note that weekends and public holidays are excluded).

U.S. Domestic Delivery

  • For swift and reliable delivery across the country, we team up with premier logistics providers such as USPS, FedEx, and UPS.

  • Transit Time: Expect your package to arrive within 3 to 5 business days.

  • Tracking Info: A shipment confirmation containing your tracking details will be sent to your inbox as soon as the order leaves our warehouse.

Global Shipping (International Orders)

  • We utilize trusted international couriers like DHL, FedEx, and UPS to safely deliver overseas orders.

  • Transit Time: Generally, international delivery takes between 7 and 15 business days.

  • Customs Clearance: Please be aware that actual transit times can fluctuate based on your destination country's customs procedures. While occasional delays might happen, you will always be able to monitor your package's progress.

Import Duties & Taxes

  • We operate on a Delivered Duty Paid (DDP) basis, meaning all applicable taxes and customs fees are already included in your purchase price.

  • You will absolutely not face any hidden charges or extra fees upon delivery.

Tracking Your Shipment

  • Email Updates: Your tracking number and shipment details will be automatically forwarded to your email address.

  • How to Track: You can monitor your shipment's status directly via the link provided in our email or by visiting the official website of the assigned courier.

Important Delivery Notices

  • Please double-check your shipping address at checkout to prevent any misdeliveries or routing issues.

  • Should your shipment arrive damaged, or if it has been delayed for more than 10 days, please reach out to us without hesitation so we can resolve the issue.

Get in Touch

If you have any further inquiries or require assistance, our customer support team is here to help:

  • Email: haughuimin@gmail.com

  • Response Time: We are committed to getting back to you within 24 hours.